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~ Return Info ~

Returns or Partial Returns are Accepted for Any Reason as
per the Following Guidelines: (Please See Instructions Below)

* You Must Contact Us for Instructions via Email 1st. Please Include Your Order # & the Reason Why You Would Like to Return an Item. Following the Steps Below Will Help Us to Expediate Your Exchange or Refund When Your Return Arrives.

* All Return requests must be recieved within 14 days of delivery by email. A Return recieved after the 14th day will still be accepted as long as it was shipped within the 2 week time frame and an email request was recieved prior to it's return.

* All Items May be Returned for Any Reason as long as the item is in Like New, Unused & Unopened Condition. Please use the Origonal Shipping Box, if Possible and Be Sure to Package Items(s) for a Safe & Undamaged Return. An Authorization # is Not Required.

* All Customers are responsible for paying the return postage costs with the exception of an error on our part and although not reguired, it is a good idea to insure and get a tracking # in case of loss or damage.


* Payment of refunds are made by the same method as the original order. Credit card refunds will normally be processed by us within a few days & will post to your account when your credit card company processes the refund for you.

* The Refunded Amount is Calculated by Item(s) Returned Minus the Actual Original Shipping Cost which May be More then $5.99. Our $5.99 Shipping Offer does Not Apply if the Actual Shipping Price was More.

* Partial Refunds Depend on the Item Details & are Pro-Rated to Reflect the Weight, Percent or Qty Returned.

* Overseas Returns May Include Customs Fees and will Take Longer to Arrive & Refund. Check with Customs or Your Local Post Office for Any Regulations or Other Details You May Need to Know Prior to Returning a Package.

Our Return Address:

SmileyMe.Com
Att: Returns
8596 NC Hwy 306 S
Arapahoe, NC 28510

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